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Terms & Conditions

The terms that govern your use of this website and our services.

Last updated: June 30, 2026

These Terms & Conditions ("Terms") are a legal agreement between you and Hinrichsen Heating & Air Conditioning, Inc. ("Hinrichsen Heating & Air Conditioning, Inc.", "we," "us," or "our") governing your use of our website and the services we provide. By accessing the site or requesting services, you agree to these Terms. If you do not agree, do not use the site or our services.

1. Eligibility & Acceptance

You must be at least 18 and able to form a binding contract. Using the site or requesting service constitutes acceptance of these Terms and our Privacy Policy, which includes the Your Privacy Choices section describing your rights (including "Do Not Sell or Share My Personal Information") and how to exercise them.

2. Our Services

Hinrichsen Heating & Air Conditioning, Inc. provides residential and commercial HVAC services — including heating, air conditioning, heat pumps, ductless systems, geothermal, boilers, and indoor air quality — in Central Illinois. Specific work is governed by the written estimate or service agreement you sign.

3. Estimates & Quotes Are Non-Binding

Prices, availability, and estimates shown on the site or provided informally are for general information and are not binding until set out in a written agreement signed by Hinrichsen Heating & Air Conditioning, Inc.. Final pricing depends on an on-site assessment.

4. AI & Automated Content Disclaimer

Portions of this site and any chat/estimator tools may be generated or assisted by artificial intelligence. Such content may contain inaccuracies, is provided "as is" for general information, and is not professional, engineering, or legal advice and not a binding quote. Always confirm details with our team before relying on them.

5. Intellectual Property & Limited License

The site, its content, and marks are owned by Hinrichsen Heating & Air Conditioning, Inc. or our licensors. We grant you a limited, revocable, non-exclusive license to view the site for personal, non-commercial use. You may not copy, scrape, or redistribute content without permission.

6. Acceptable Use & Submissions

You agree not to misuse the site (no unlawful, infringing, harmful, or automated abusive activity). Any feedback or content you submit may be used by us without restriction, and you represent you have the right to submit it.

7. Third-Party Services

The site may link to or rely on third parties (manufacturers, financing providers, review and analytics platforms). We are not responsible for third-party content, products, or practices, which are governed by their own terms.

8. Disclaimer of Warranties

Except for warranties expressly stated in a signed service agreement or provided by an equipment manufacturer, the site and services are provided on an "AS IS" and "AS AVAILABLE" basis, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, Hinrichsen Heating & Air Conditioning, Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits or data, arising from your use of the site. Our total liability for any claim relating to the website is limited to $100; liability for services performed is governed by your signed service agreement.

10. Indemnification

You agree to indemnify and hold harmless Hinrichsen Heating & Air Conditioning, Inc. and its owners, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the site or violation of these Terms.

11. Governing Law & Venue

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Subject to the arbitration section below, the exclusive venue for any dispute is the state or federal courts located in Illinois, and you consent to their jurisdiction.

12. Binding Arbitration & Class-Action Waiver

Except for small-claims matters and requests for injunctive relief, any dispute relating to the website or these Terms will be resolved by binding individual arbitration, and you and Hinrichsen Heating & Air Conditioning, Inc. waive the right to a jury trial and to participate in a class action. Opt-out: you may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms.

13. Pricing, Billing & Financing

Amounts due are set out in your written estimate/agreement and are payable per its terms. Financing, when offered, is provided by third-party lenders and subject to their approval and terms, not those of Hinrichsen Heating & Air Conditioning, Inc..

14. Termination

We may suspend or terminate site access at any time for any reason. Sections that by their nature should survive termination (e.g., IP, disclaimers, liability, indemnity, arbitration) will survive.

15. Changes; Severability; Entire Agreement

We may update these Terms; the "Last updated" date reflects the current version and continued use constitutes acceptance. If any provision is held unenforceable, the rest remains in effect. These Terms, your signed service agreement, and our Privacy Policy are the entire agreement between us regarding the site.

16. Contact

Hinrichsen Heating & Air Conditioning, Inc.
225 N Eureka St, Goodfield, IL 61742
Email: [email protected]
Phone: (309) 965-2604

This document is provided for general use; Illinois-specific nuances may warrant review by your own counsel.